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Teamviewer
Helpdesk

TeamViewer

TeamViewer is remote access software used by the members of the Kaltenbach Service staff.

For the Kaltenbach Service staff to access a computer using TeamViewer, the person requesting remote support must first launch the application and verify the session code.

The person whose computer is being remotely accessed will be able to see everything Kaltenbach Service staff is doing on their computer, and will still maintain control of their mouse and keyboard.

Kaltenbach Service staff will only use TeamViewer while a phone call is in progress with the person requesting help. They will explain everything they are doing, and they will close the TeamViewer session before ending the phone call.

Please click on the link below to start a TeamViewer-session:

Click here to start the TeamViewer QuickSupport session